Use our secure shopping cart, or call (310) 910-1707.
Please allow 5–7 business days for your order to be packaged and shipped. You will be notified by e-mail of the expected ship date.
Dion Fearon Collection accepts VISA, MasterCard, American Express, Discover, and PayPal.
Sales Tax (CA only)
California sales tax of (7.50%) is charged to all orders shipped to addresses in the state of California. An additional (1.50%) is charged for orders shipped to addresses in Los Angeles County, California making the total (9.00%). All other orders ship out of the state of California ship tax-free
All orders are shipped fully insured via USPS Priority, unless otherwise specified. USPS Overnight, UPS 2-Day Air and UPS Overnight, FEDEX Overnight, 2-3 Day Air service is available for an additional charge.
Shipping is currently available within the United States. We also accept international orders. Please contact us at firstname.lastname@example.org for an estimate of shipping charges. Please note that customers are responsible for any customs, duties and taxes required by their countries.
All orders are processed subject to pending inventory availability. Shipping timelines are not guaranteed, however you will be contacted via email should your purchase be delayed.
Shipping & Handling Costs
All shipping charges are calculated and determined at checkout via USPS (United States Postal Service). Your address information will be used to calculate the exact shipping costs from our facility in Los Angeles. Expedited methods of shipping (i.e. 3rd Day, 2nd Day, and Overnight) are available to most addresses and will be displayed with the appropriate pricing information, as an option, during the checkout process.
Free Shipping - Our free shipping offer applies only to qualifying orders of $100 and up. Free shipping applies to dionfearon.com online orders shipped via standard "USPS Priority" shipping and totaling $100+ after applicable discounts and before shipping, handling and taxes are added. Dion Fearon Gift Certificates do not count toward the $100 order total. Promotion applies to orders shipped within the continental US only. This offer excludes orders shipped internationally, as well as to APO/FPO, Alaska, Hawaii, and US territories.
Returns & ExchangesIf you are returning your candle for any reason, please ensure that the candle is returned to us in resalable condition (That is unused) and everything that was in the box remains in the box. Please note that all returns must include the original receipt, and must be shipped to us within 5 days of delivery. Return the unused item in its original condition for a full refund, less shipping costs. Please also let us know the reason for the return…was your order damaged in shipping? Is it somehow faulty? Did we send you the wrong candle? Or do you simply not like it? Items returned after 10 days are only eligible for store credit.
If your order arrived damaged or we have made a shipping error, we will gladly refund your return shipping costs and replace your order free of charge.
Dion Fearon Collection is not responsible for items lost in transit.
Send your return via FedEx, United Parcel Service or insured U.S. mail to the following address:
Dion Fearon Collection
3940 Laurel Canyon Blvd.
Studio City, CA 91604When your return is received, the credit card used to make the purchase will be credited for the value of the merchandise plus sales tax, if applicable. Shipping charges cannot be refunded. You will receive an e-mail once your return has been processed. Please note that it may take one to two billing cycles for the refund to appear on your credit card statement. If you requested an exchange, your new order will be sent by USPS Priority Mail at no additional cost. You’ll receive an e-mail when your new order has shipped.
Please allow 3 weeks for your exchange to be processed.
If you have any questions please feel free to contact us at (310)910-1707.
General TermsWhile we try to provide you with accurate information, we do not represent or warrant that the information on our website (including product descriptions) is accurate or complete. If a product you receive does not reasonably match the description of such product on our website, then your sole remedy is to return the product to us in original condition for a refund of the purchase price or store credit (as described in “Return and Exchanges” above).
Except where we indicate otherwise, the price displayed for a product on our website is the full retail price for such product. This price may not represent the prevailing price for a similar product in the marketplace. The listing of a price is not an obligation by us to sell. Accordingly, all product offerings are subject to availability and to such quantity limitations as we shall establish in our sole discretion. When a particular product is no longer available, we will endeavor to list it as unavailable or to remove it from our product listings. If you have any questions or concerns about the availability of a particular product on this website, please e-mail us at email@example.com.
If we make an error in the pricing of a product, and the product’s correct price is higher than the price listed on our website, then we will, at our sole discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.